Raptor Reviews

Google’s Tips for Writing Great Reviews

Writing great reviews helps others discover the places that are just right for them. Here are a few tips:

• Be informative and insightful: Be specific and relevant to the place you’re reviewing, and describe what other visitors are likely to experience. Highlight what makes the place special, and try to share something novel and new. From signature dishes to secret sale racks, reviews should reveal the unique experiences that places offer.
• Keep it real: Be authentic. Review your own experience, and explain why you liked or disliked the place. Try to be as accurate as possible, and include both the positive and negative aspects of your visit.
• Be respectful: Not every experience with a place is going to be perfect. Sometimes you’ll want to share negative feedback. Even if you’re frustrated, make sure your criticism is constructive. Business owners often use feedback to improve their offerings.
• Reviews not General Commentary: At times certain locations may become the subject of larger public debate or conversation due to recent news coverage or current events. While we respect and value your opinion, Local Reviews are not meant for social or political commentary. We think there are other forums that are more suited to those kinds of conversations, like blogs or social networks. Please write about your firsthand experience with the place and not general commentary on the place in relation to recent news.
• Write with style: People will pay attention when you write thoughtful reviews. Keep them readable and avoid excessive capitalization or punctuation. Use good grammar, check your spelling, and avoid profanity. Choose the right length – a paragraph is great. Be creative and have fun!

RaptorGuard’s Helpful Hints

• It is easier to leave a Google Review if you already have a Gmail account: To help prevent bogus reviews, Google requires that you have a Gmail account. If you don’t have a Gmail account, don’t worry. They are easy to create.
• How did you find us? Were you referred to us by another family member, friend, or business advisor? People frequently recommend us to others so that we can help them resolve their cybersecurity and IT concerns.
• Did we help you with cybersecurity? You may want to include the terms “network security”, “firewall”, “cyber threat”, “malware protection”, “data breach”, or “cybersecurity assessment”.
• Did we help you with IT services? You may want to include the terms “IT support”, “cloud services”, “IT infrastructure”, “server management”, “software installation”, or “tech support”.
• For privacy reasons, it is not necessary to provide specific information: For example, you do not need to give specific details about the security threats you faced. It is also not necessary to describe the exact issues we resolved.
• It is acceptable to name the person that helped you: If you would like to acknowledge the help that one of us provided, feel free to include their name in the review.
• Everybody gets a turn! If we worked with multiple members of your team, each person is encouraged to provide their own review.
• Tell us where you live: We work with clients all over the state and the country. Let us know the city and state where you live or your business is located.
• Are you a repeat customer? If so, please describe how we have helped you each time.

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